RapidScale’s Cloud Support doesn’t just focus on a customer’s cloud solution, but their overall environment and how it affects their business. Our Cloud Support methodology focuses on two things: 24x7x365 “We Care” Support and complete end-to-end management and monitoring of a customer’s environment.
 
RapidScale’s commitment to our customers is unique. We believe that it’s not enough to just provide a great solution, but to provide IT teams a resource for anything from server patches, end-user troubleshooting, application updates, Active Directory configurations, and much more. For a more comprehensive list of our Cloud Support management offering, please click here.
 
Sweet Spots
 
25- 4000 users
SMB, Mid-Market, Small Enterprise
Multi-location
Brick and Mortar
Limited IT resources
IT supports line of business
IT is a cost center