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NetCarrier

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About Company

NetCarrier Telecom, Inc. is an FCC-regulated national provider of cloud based voice and data services. They transform the traditional workforce and enable companies to connect, collaborate and communicate through cloud based solutions. For over 20 years, NetCarrier has been providing innovative solutions for businesses throughout the U.S. NetCarrier’s proprietary nCloud Hosted PBX platform offers customers a multitude of Unified Communication (UCaaS) features that provide the functionality to meet any business needs. NetCarrier prides themselves on providing 24x7x365 never outsourced customer support and the ability to deploy custom solutions. Each customer is provided with a dedicated project manager and is visited by a technician throughout the implementation process. While NetCarrier focuses on organic growth they will continue to uphold their mission statement of, “with integrity, superior communication, custom solutions, and savings, NetCarrier will exceed the highest expectations of the most demanding buyer of telecommunication services.” NetCarrier is headquartered in Lansdale, Pennsylvania.

Differentiators

  • NetCarrier offers three tiers of call distribution products to fit every customers need! These solutions benefit a range of customers from cost conscious customers with high call volume, to medium sized businesses with call centers, all the way to enterprise level contact centers.

  • NetCarrier offers Interactive Partner Selling.  I.P.S. works with you to build and design custom solutions. Our Engineering team is available to assist through scheduled appointments or via a hotline from 8am EST -9pm EST to handle any technical questions that need an immediate response.

  • NetCarrier offers partners an additional revenue stream by allowing them to do their own installations. Agents can then become an installation partner that NetCarrier can use for future deployments. All technicians must be certified to implement our services.

  • Established quality regulated national public utility provider with a high concentration in the Mid-Atlantic region. Privately held company –without the red tape. NetCarrier offers US based customer support that is available 24/7.

  • Hosted PBX Solution built and operated by NetCarrier (we own the code)

    • Adaptable feature development. We listen to our channel partners’ feedback when developing new features and functionality of the system.

Sweet Spots

  • Proprietary Hosted PBX 5+ Users Hosted PBX non asterisk, metaswitch, or Broadsoft platform 

  • Nationwide Dynamic PRI/Analog/SIP 

  • Fiber optic Broadband

  • Dedicated Fiber access bundled with voice services

  • VPN/MPLS network designs

  • Redundancy-Failover

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Escalation List

Partner Tools

Sales Collateral (Customer-Facing)

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